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Questions and answers

Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.

Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.

Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.

That's something we do not do.

Our salons are independently owned and the local salon owner determines prices. For pricing information, please call the salon or walk in anytime.

Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.

Be sure to let the stylists know when you arrive at the salon so they know you’re there and can finish your check in.

No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.

You can use Online Check-In for all services except perms and formal updos. Please note that not all salons offer perms. And, most salons require an appointment for these services, so please call the salon to inquire.

Customers can check in online during the hours the salon is open. Online Check-In will not be available during the first five minutes a salon is scheduled to be open. This gives customers who are physically in the salon when it opens a chance to be checked in and have their names added to the wait list. We accept online check-in up until 30 minutes before closing time. You can still get a haircut at closing time, you just can't check in on the app.